Service Reliability Report

What is left out, and why

Most orders placed in October 2026, 58.9% of them, came from one reseller ordering automatically through our API from two accounts; 99.3% of its orders came in through the API. On the services it ordered, 27.8% of its 159,144 settled orders were cancelled, against 2.1% of the 572 settled orders all other customers together placed on the same services. We leave its orders out of every figure on this page so that one reseller's ordering does not set the figures for everyone else; the comparison above and the figure counted with everything else, below, let you judge that choice.

Boostero's own internal and test accounts, 13.6% of the orders placed in the period, are left out too. Orders from accounts funded on 28 October with deposits that were not genuine are left out as well. Almost all of their orders were cancelled when we identified the deposits, so they say nothing about how the services deliver. They were under 0.1% of the orders placed in the period. Counted with everything else, 80.2% of all 268,315 settled orders in October 2026 were completed, 1.1% were partial and 18.7% were cancelled.

Nothing else is removed, including services that read badly. Orders still running at the end of the period are not counted either way. When these figures were measured, on 2 November 2026, 1,451 orders placed in October 2026 were still open; they are in no rate on this page.